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Returns/Exchange

The Supplier shall under no circumstances be obliged to accept the return of any Goods from the Customer.

The Customer shall be entitled to return Goods only upon the receipt of the Supplier’s written consent.

Under no circumstances will the Supplier accept the return of any goods manufactured to the specification required by the Customer, when such specifications do not coincide with the standard specifications of Goods held in stock by the Supplier.

In the event, however, of the Supplier accepting such return, a handling charge in the amount of fifteen per cent (15%) of then ruling price of the Goods returned, shall be payable to the Supplier by the Customer.

Where the return of such Goods is accepted by the Supplier, the price of such goods as contained in the initial quotation or order less the handling charge referred to above, will be entered as a credit in the account of the Customer in the books of the Supplier.

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